When migrating to VoIP, even careful planning, testing and execution may leave you with some challenges. Issues may be simple to pinpoint and repair (such as equipment failure) or transient and difficult to isolate and fix.

Qovia has developed tremendous expertise in deploying, monitoring and managing IP telephony systems. Qovia's technical team regularly publishes its research and engineering findings in whitepapers available from Qovia. The team also regularly presents research and industry information at conferences and seminars.

Read and download white papers from Qovia or read more about Qovia in the Press Room.

Read/Download White Papers

As the Market Matures, VoIP Management Becomes Essential
by Brad Webster,
Consulting Systems Engineer — July 2006

This paper explores some of the more dramatic advances that have occurred in Qovia’s management platform, helping to enable the widespread adoption of VoIP management as a valuable part of any successful VoIP project.

The Care and Management of IP Telephony Applications
by Qovia, Inc. — May 8, 2006

This paper investigates the issues of managing IP telephony applications.

Thirteen Reasons to be Worried About VoIP Phone Calls ... and What You can Do About It
by Qovia, Inc. — May 7, 2006

This paper discusses VoIP security vulnerabilities for the federal government and provides workable solutions to counteract them.

Service Provider Considerations for Managing IP Telephony
by Qovia, Inc. — May 7, 2006

This paper outlines ten common challenges for Service Providers managing IP telephony networks and provides considerations for meeting each challenge head-on.

What Does VoIP Security Mean?
by Qovia, Inc. — May 7, 2006

This paper investigates issues of network security and their effect on VoIP service.

FREE Yankee Group White Paper!
The Importance of a Systems Approach to Voice Management
by George Hamilton and Zeus Kerravala, Enterprise Computing and Networking (The Yankee Group) — November 2004
This paper articulates the need for Enterprises to adopt a VoIP management solution in line with a systems management approach when implementing and managing VoIP. The authors examine the VoIP life cycle and emphasize the importance of careful attention to its management for successful VoIP deployment.

VoIP Problem Detection and Isolation
by Qovia, Inc. — November 25, 2003
This paper exposes the concerns related to VoIP's availability while suggesting a means to monitor vital signs and detect and isolate any alarming matter.