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delivering engagement with technology

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Clients Say…

Through the years, we’ve received very nice compliments and referrals from our clients (and their customers), many of whom we have worked with for 5 years or more. You may wish to view a list of our clients.

Instructional Design

I have had the great pleasure to work with Mollie McCormick on several e-learning initiatives over the last 15 years. Mollie is a highly creative instructional designer and writer, with excellent acumen of adult learning. She is highly dependable, meets deadlines, and goes the extra mile on every project I have ever worked with her on. During a recent project — a WBT course on global awareness in healthcare (developed for a large health care insurer) — we had to interview physicians from around the world. Mollie led those interviews, and demonstrated not only her excellent rapport with subject matter experts, but also her ability to transcend cultural and language differences and gather valuable insights from the SMEs that was necessary to complete the course. Mollie is also highly organized and an excellent project manager. What makes all of this even more amazing is that she usually works remotely, and has developed excellent work practices when working with distributed teams. I highly recommend Mollie.

Susan Ward, Principal Instructional Systems Designer and UXDLearning Solutions Group, GP Strategies Corp

Working with Mollie McCormick was a pleasure from start to finish! She applied her significant instructional design expertise to our pediatric disaster health online lessons, creating a fantastic interactive platform for what can be challenging material. Mollie was always incredibly professional and deadline driven.

Kandra Strauss-Riggs, Operations DirectorNational Center for Disaster Medicine & Public Health

Mollie is a talented ISD who worked well with an extremely difficult client. Mollie delivered great work, and was professional at all times.

JoAnn Emenecker, Senior Instructional DesignerAcceleraRomar

Mollie thinks outside the box and is highly creative and has great energy for devising multiple options and ideas to present to her team. She is well-liked by her clients and great to work with. I highly recommend Mollie as a writer, editor, and instructional designer.

Susan Ward, Senior Instructional Designer & Information ArchitectAcceleraRomar

I hired Mollie as a contract writer/instructional designer for various e-Learning programs. Mollie took on each new project with enthusiasm. She diligently worked on writing well-written and thorough storyboards that exceeded expectations, and she managed the content development process with several very difficult clients, with ease….always keeping the learner at the center of the process.

Susan Ward, Senior Instructional Designer & Information Architect AcceleraRomar

Mollie was the editor/instructional designer under a special contract for an online learning course at Johns Hopkins University.  Mollie was highly skilled at condensing a complicated set of ideas into succinct storyboards and ingenious learning games.  Her writing flowed beautifully, was “on point,” and exactly portrayed what I wanted to be presented to the learner.

Dr. Lynne Blum, PhDDepartment of Mental Health, Johns Hopkins University

Nonprofits & Associations

The new site looks great! Professionally done, and very easy to navigate through the sections.

Bob Nicoll, PresidentCarroll Lutheran School Board of Trustees

Mollie is an outstanding web designer, and is highly recommended by the Maryland Speech-Language-Hearing Association as providing excellent work with expert knowledge of the project at hand.

She has worked hundreds of hours for us, completely designing a website from start to finish, and we continue to work with her on updates on a regular basis. She is easy to contact, works well with a very mixed group of paid staff and volunteers, and is always happy to attend meetings and functions as needed.  Please contact us if you need further information, but do not hesitate to hire Mollie for your website work.

Lisa Oriolo, CFRE, Events Specialist/Association ManagerThe Maryland Speech-Language-Hearing Association

Mollie successfully designed and launched, and now manages,a first-class Internet site for the St. Joseph College Alumnae Association, Inc. And she has the patience of a saint with the all-volunteer board members with whom she regularly interacts!

I work closely with her on quarterly site updates, and rely on her sound judgment, creativity and flexibility. There are more things we would like to do electronically for our membership, and we are counting on Mollie to help us get the job done. She continually brings new ideas to the table — and encourages us to pursue them. We can’t go wrong with Mollie and Joseph, or with all the other services that bytes & words provides to our organization.

Kathleen Graham, Communications ChairSt. Joseph College Alumnae Association

Mollie is bright and creative. She is easy to work with. She understood what [MSHA] wanted and delivered a website that looks great. I highly recommend Mollie and her company.

Professional Services

bytes & words has helped me communicate with clients (potential and current) for the past several years through Constant Contact for my private practice. Mollie’s ability to write engaging content, suggest content, or tie content into web and event promotions for maximum exposure is top-notch! She helps me promote events and encourage donations for my nonprofit foundation as well. The guidance and experience bytes & words brings to the table with the wonderful tools of Constant Contact makes for a perfect combination.

Kimberly A. Bell, M.S., CCC-SLP, OwnerSPEECH PATHways, Inc.

I have had SOO many compliments on TMTN’s new website. It is truly a Christmas gift I am cherishing!!!

Marie L. Noplock, President/FounderThe Maryland Therapy Network, Inc.

Joseph is a wonderful graphic artist who captured my logo and branding on the first try. I have been extremely pleased with his work over the past 4-5 years. I highly recommend his services at bytes & words!

Kimberly A. Bell, M.S., CCC-SLP, Owner/Speech-Language PathologistSPEECH PATHways, Inc.

Amazing! You make me sound like I know what I’m doing!

Anonymous, New Business OwnerProfessional Services StartUp

Mollie McCormick at “bytes & words” did a fantastic job creating/designing my music/business website. I’m extremely pleased with her work and her creativity. Wonderful person to work with and very knowledgeable in her field. I’m sure you will be pleased to work with her too!

Lydia Bandy, Pianist/Celtic HarpistLydia's Piano Studio

Retail & Restaurants

Yea!!! I’m THRILLED!  As Steve Martin would say: ” I am somebody”!  WOW!

John Stewart, OwnerGoldsmith CAD CAM

bytes & words has been such a terrific business partner over the years. With a little crazy Italian family like ours, Mollie & Joseph have kept a very professional focus for us. The results speak for themselves. We are very pleased….

Dante Liberatore, OwnerLIBERATORE'S Ristorante & Catering

Mollie has created & maintained our website for our restaurants for over four years. The results have been excellent. Her direct input towards news letters, promotions, regular updates has been the reason our website generates so much traffic & sales.

Dante Liberatore, OwnerLIBERATORE'S Ristorante & Catering

It was a pleasure to work together with Mollie on the Carroll County Restaurant Week promotion. She went above and beyond our expectations for designing a new website, handling social media marketing on the Facebook page, and keeping all of the information on these sites current. Mollie is very thorough in everything she does and can be depended upon to get the job done. She is dedicated, methodical, and very capable.

JoAnna Crone, MarketingCarroll County Tourism Office

bytes & words did a great job working on the Carroll County Restaurant Week website and facebook page. Mollie kept the website up-to-date; adding the menus, making last minute changes and acting quickly to our needs. We were able to get stats on the website and Facebook to share with the participants and to help us improve the event for next year. Mollie thank you for a great job!

Peggy Soper, Director of OperationsCarroll County Chamber of Commerce


Mollie flawlessly managed all aspects of two daunting electronic publishing projects that involved compiling more than 10 years’ worth of four medical journals into an interactive format on CD-ROM. Her organizational skills were unsurpassed, and she kept the projects flowing seamlessly from initial planning to final deliverables….Mollie routinely interfaced with clients and company managers as well as a diverse production team. With her easy-going personality and crystal clear communication, she was a joy to work with….I still draw on the knowledge and skills she taught me!

Cindy Grant, Technical EditorBechtel Corp