Challenge
An international insurance company recognized the need for its representatives to quickly acquire awareness of privacy protections as data privacy began to impact daily work.
My Role
As contracted Lead Instructional Designer / Writer for GP Strategies, I worked with the UX Senior Designer and multimedia team to develop content and rapidly prototype a one-hour scenario-based e-learning to address knowledge gaps.
Action(s)
Conducted live working sessions with subject matter experts (SMEs) in Europe to determine objectives and scope, then outlined/developed content. Designed scenario-based interactions for internal LMS delivery knowledge checks. Storyboarded content with creative scenes and realistic characters / situations to address learning gaps. Directed graphic designer to create character avatars in keeping with the vision of the course and with similar courses under development. Collaborated with programmers to produce rapid prototype and beta course with 508 compliance.
Result(s)
The one-hour course immersed learners in cultural contexts across the world and challenged them to learn through scenarios that they would be likely to encounter on the job.
Project Link(s): Storyboard samples available upon request
