business processes
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EU Privacy Protection Training
As lead instructional designer, interviewed European representatives to establish objectives/scope, then worked with multimedia team to develop a 1-hour course immersing learners in data privacy scenarios.
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Health Business Matters
Developed content and wrote scripts to support simulated “Health News Network” delivering healthcare business insight for pharmaceutical sales representatives.
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APA Trust: Ethics and Risk Management Continuing Medical Education
As instructional designer supported development of this 8-module training program for APA Employees to recognize compliance issues with ethical guidelines and avoid costly litigation.
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Financial Business Management Systems
Developed financial systems training for the National Park Service, converting legacy training from a proprietary system to Articulate RISE with engaging interactions and Section 508 compliance.
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PoP Tool Training for Facility Maintenance Systems Training
Proposed and prototyped a streamlined solution for financial systems training using a Program of Projects add-on tool.
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Facility Workforce Training Intake Process
As the FWCA Training Administrator, I designed and implemented a semi-automated formal FWCA Project Intake Process to eliminate bottlenecks and improve accountability for an increasing volume of projects and rapid team growth.