strategic
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Book Club: CEO’s Guide to Training, Elearning & Work
Challenge Within one year, the National Park Service (NPS) had assembled three training teams of instructional designers, training specialists and training managers across various curriculums, each with different backgrounds in training (e.g., from NPS interpretive learning, academia, the military or industry)–teams were working in silos using their own methods and lacked a common understanding of…
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Suicide Prevention Stand Down
Recognized by the NP Associate Director for efforts
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NPS Superintendent Academy: Intro to Park Planning Facilities and Lands
Supported representation of the skilled trades training function for the Park Planning Facilities and Lands Directorate at the Fall New Superintendents Academy week of in-person training.
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Survey Development Workbook
Developed and shared a Survey Development Workbook of best practices for planning and delivering surveys, writing questions that collect actionable data, and reporting results to enable data-informed decision-making.
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CDSC Training Pathway
Collaborated and applied change management and learning engineering principles to scale a regional safety training to the national level at the National Park Service.
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NPS Psychological Safety Stand Down
Instructional design lead for inaugural agency-wide safety stand down addressing the need for psychological safety to advance the NPS RISE (respectful, inclusive, safe, and engaged) cultural change initiative.
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NPS Operational Leadership Program
Supported the redevelopment and scaling of the Operational Leadership Program, building engagement and evaluation into this mission-critical program of employee and supervisory-level training led by a 400+ cadre of trained facilitators.
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Advancing Immersive Skills-Based Learning
Worked with internal and external stakeholders to explore innovative immersive reality options for skills-based training in facility and preservation professional development at the National Park Service. Developed an initial IL strategy and fully working prototype for safety inspections.
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Introduction to NPS Search and Rescue Training
When evaluation data showed poor completion rates and accessibility issues for this critical pre-requisite training, I redesigned, updated and redeployed the course on a more accessible internal platform and to the public on a new external LMS.
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Facility Workforce Training Intake Process
As the FWCA Training Administrator, I designed and implemented a semi-automated formal FWCA Project Intake Process to eliminate bottlenecks and improve accountability for an increasing volume of projects and rapid team growth.