performance support
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Celgene MDS Learning System
Wrote narration scripts for two narrators, transitions, and setups for video-based pharmaceutical sales training.
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Financial Business Management Systems
Developed financial systems training for the National Park Service, converting legacy training from a proprietary system to Articulate RISE with engaging interactions and Section 508 compliance.
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Scenario Toolkit Handout
Challenge Across the National Park Service Learning & Development teams, various stakeholders and team members were finding it hard to gather or provide useful content to design scenario-based learning. My Role As Senior Instructional Designer for the Visitor and Resource Protection team I revised a handout that I had created for subject matter experts to…
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PoP Tool Training for Facility Maintenance Systems Training
Proposed and prototyped a streamlined solution for financial systems training using a Program of Projects add-on tool.
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Advancing Immersive Skills-Based Learning
Worked with internal and external stakeholders to explore innovative immersive reality options for skills-based training in facility and preservation professional development at the National Park Service. Developed an initial IL strategy and fully working prototype for safety inspections.
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Facility Workforce Training Intake Process
As the FWCA Training Administrator, I designed and implemented a semi-automated formal FWCA Project Intake Process to eliminate bottlenecks and improve accountability for an increasing volume of projects and rapid team growth.